Picture Valuation Frequently Asked Questions

About Our Valuations

What type of valuation do you supply?

Can you value a picture I know little or nothing about?

Can you authenticate my picture?

Can I use my valuation for insurance purposes?

Do you carry out valuations for clients based outside the UK?

What currency do you use for valuations?

Requesting a Valuation

How do I know whether to select Known Artist or Unknown Artist for my valuation?

Can you identify pictures with illegible signatures or works that are only initialled, not signed?

How can I tell if my picture is an original or a print?

Uploading Photos

I am having trouble uploading my photos - what can I do?

Why can't I upload a photo from my Apple iPhone or iPad?

Paying for Your Valuation

I am having trouble paying via PayPal - what can I do?

After Ordering a Valuation

How long do I have to wait for my valuation?

How do I receive my valuation?

Why have you sent me an email saying my valuation has been supplied when I haven't received it?

Why haven't I heard anything from you since placing my valuation order?

General Questions

What happens if you cannot value my picture?

How long is my valuation valid?

Do you ever buy items from your clients or arrange the sale of clients' items?

Why pay for an art valuation when I can get a free valuation elsewhere?